The Effects of Digital on Photography and Photography Education

As working photographers how would you describe the effect of Digital in your photography career?

The consensus was that the greatest benefit is that the moment you take the picture you know whether you have the image or not! On a large budget shoot it is incredible to have the client look at final takes from a shoot before they leave the studio. But also to Photojournalist, Portrait Photographer or on Weddings the benefit is immense. Other benefit were the total control of the image once in the studio, the option to become the retoucher and to not have to outsource. Any Photographer can layer any number of layers and images to create any kind of Photograph. Ten years ago that was not possible without a very large budget or with the help of a professional retoucher. The major problem we agreed on is the enormous and never ending learning curves. and the amount of time required in front of the computer. For any educators it is a difficult situation. Educators have to know and have gone through Photoshop CS to CS2 to CS3, to Adobe Lightroom, and Apple Aperture. But also may include software such as Capture Pro, iView and many other.
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What other comments do you have about Digital?

Couple of things that people who have only shot with Digital are not aware of is the cost of shooting has been reduced to nothing. Once a camera and some memory cards have been purchased a photographer can go and shoot as much as his/her memory cards will handle. No Polaroid at $1-$2 a piece, no film cost no lab cost. It allows Photographers to have a photography project that can be very extensive without the financial worry. The quality of Digital Photography was for a long while,considering its short life, not great. Now the files you get from a $500 are incredible.For $2000 you have a professional camera of excellent quality. Digital has also created new opportunities for Photographer to offer more services.

Dealing with Students and teaching Photography what do you see is the benefit of Digital Photography?

The answer surprised us a bit but most agreed that the cost of taking pictures was the major benefit they could see. Most student have and will always struggle with the cost of photography, However once they have made the investment they are pretty much set. In studio shooting 4×5 Polaroids, 4×5 transparency film was extremely costly. However shooting film made students slow down. It is too common for student to fix things in post-production. The major draw back is the focus on technology and not on the “Visual” aspect of Photography.

How To Ask For Tech Support The Right Way

We all have had to face a tech problem in the past that required us to seek tech support. The problem can range all over the place, it could be a problem with your printer, computer or who knows maybe even your cell phone. When it’s time to try and find tech support, in order to get the support you want, here are a few tips on things to do when submitting requests for tech support, or even just doing a quick web search for it.

Be More Specific

This is the main one. If someone came to me and said “my computer isn’t working, how do I fix it?” I could not help them. This request is too generic. It has no detail what so ever. I can already start asking questions like, what is it showing you? When did this happen? What were you doing at the time? These are just a couple things I might ask the person asking for my tech support. You got to actually tell me what’s not working. After I get the answers to these questions I would still have to ask more such as, what OS does it run? How long have you had it? What OEM made the computer? Of course, if you are using something else than a computer trying to get tech support adjust the questions you will need to answer in your request to suit that piece of technology. Another good thing to include here would be the specs. of the computer. Tech support will want to know things like what the CPU of the computer is and how much RAM you have. These are all important in case maybe someone else has had the same issue with that same RAM company or something like that. If someone had the same issue, it will be much quicker for tech support to troubleshoot it.

Include Model Numbers In Your Tech Support Request

This can help tech support a lot if they can get the model number of the computer, printer, etc. you are trying to get tech support for. In fact, if you include this they may not even need to ask for the specifications of the computer. They will be able to research your model number and find all that and more about the computer. This is also something super useful to use when searching Google or other search engines for tech support. You can get help or advice from people who know your technology exactly and maybe have encountered this issue in the past and learned how to troubleshoot it.

Don’t Be Afraid to Write a Little

If you are posting your request on a Q&A site or support forum for example don’t be afraid to write a good paragraph or two on what exactly is up with this certain piece of technology you need support for. If the site has some good people they will read it and will be able to provide much better support to you because they actually know at least what is happening.
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Include Screenshots or Video

If it is possible, try including screenshots or pictures with your requests. If the error has a sequence, maybe even try getting a video up on YouTube so people can see what is happening. A visual can always help people know so they don’t have to make their own visual in their head. If you have to, don’t be afraid to use a camera and just take a picture of the screen if you can’t get a screenshot. The quality obviously won’t be as good if you go down this path, but at least you have a visual for those trying to aid you with tech support.

Overall the main idea here is detail, detail and you guessed it, more detail! If you can get this idea down you will be on your way to submitting better tech support requests that will get you the answers you need faster. After all, everyone wants the problem fixed, now! I truly believe that following these tips can get you closer to that. Though, one more thing, if you can get on phone support, do it! That is a very good thing! Phone support allows you to explain, using the power of your voice, in real-time. So, if that is an option, use it! Do you have some t.ips? Leave them as a comment